WHAT ARE THE SERVICES THAT WILL BE PROVIDED BY ALARM MONITORING CENTRE?
Order of priority that the companies which establish alarm centres must follow in terms of the alarms that they shall communicate to the Security/Gendarmerie operations centres are determined by the Ministry of Internal Affairs. In case an alarm occurs, AHM (Alarm Monitoring Centre) operators will call and notify relative locations (police, gendarmerie, fire department, ambulance and you in person) about the situation in the direction of priorly determined procedures. Information that is received from the clients, such as alarm (theft, threat, money trap, panic button) fire, sabotage, emergency alarm, malfunction etc., is analysed by qualified operators on computer. It is ensured that necessary measures are taken. Operators captiously tell the difference between a false alarm and genuine alarm, and prevent erroneous notifications.